FAQ
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5% senior discount
5% cash discount
5% senior discount
5% cash discount
5% senior discount
5% cash discount
5% senior discount
5% cash discount
5% senior discount
5% cash discount
5% senior discount
5% cash discount
5% senior discount
5% cash discount
5% senior discount

Frequently asked questions

Residential moving

Do you offer same-day residential moving?
Do you offer same-day residential moving?
Do you offer same-day residential moving?
Do you offer same-day residential moving?
Yes, we offer same-day moving services. It’s convenient for those who need a quick solution. Reach out to us to discuss the details! Leave a request
How far in advance do I need to book residential moving?
How far in advance do I need to book residential moving?
Yes, we offer same-day moving services. It’s convenient for those who need a quick solution. Reach out to us to discuss the details! Leave a request
We recommend booking your move at least 8 months in advance of your planned date. This will give us the chance to carefully plan all the details and take your preferences into account. Don’t delay, apply today so we can help you organize the perfect move! Leave a request
What should I do to prepare for the move?
What should I do to prepare for the move?
What should I do to prepare for the move?
What should I do to prepare for the move?
Preparing for a move might seem daunting, but by following these simple steps, you can make the process more organized.

  • Clear out space: Go through your belongings and decide what you want to take with you, what to give away, or throw out. This will not only make your move easier but also simplify unpacking at your new place.
  • Gather packing supplies: Get boxes, tape, bubble wrap, and markers ready ahead of time. Having boxes of various sizes will help you pack different items. You can often find boxes for free at local stores or through online platforms.
  • Label your boxes: Clearly mark what’s in each box and which room it belongs to. This will ease the movers' job and help you quickly find what you need after the move.
  • Start packing early: Pack non-essential items well in advance, leaving essentials for last. Prepare an "essentials box" with items you’ll need immediately after the move.
  • Notify important organizations: Update your address at the post office, banks, utility companies, and any subscription services to ensure you continue receiving your mail and services at your new location.
  • Prepare appliances: If you’re moving appliances, check the manufacturer’s instructions for disconnecting and preparing them. Clean and defrost your refrigerator at least a day before the move.
  • Take care of pets and plants: Ensure safe transport for your pets and plants. You might want to ask friends or relatives to look after them on moving day.
  • Plan the moving day: Coordinate logistics with your movers, including timing, parking, and potential access issues at both your old and new locations.
How do you ensure careful handling of items?
How do you ensure careful handling of items?
Preparing for a move might seem daunting, but by following these simple steps, you can make the process more organized.

  • Clear out space: Go through your belongings and decide what you want to take with you, what to give away, or throw out. This will not only make your move easier but also simplify unpacking at your new place.
  • Gather packing supplies: Get boxes, tape, bubble wrap, and markers ready ahead of time. Having boxes of various sizes will help you pack different items. You can often find boxes for free at local stores or through online platforms.
  • Label your boxes: Clearly mark what’s in each box and which room it belongs to. This will ease the movers' job and help you quickly find what you need after the move.
  • Start packing early: Pack non-essential items well in advance, leaving essentials for last. Prepare an "essentials box" with items you’ll need immediately after the move.
  • Notify important organizations: Update your address at the post office, banks, utility companies, and any subscription services to ensure you continue receiving your mail and services at your new location.
  • Prepare appliances: If you’re moving appliances, check the manufacturer’s instructions for disconnecting and preparing them. Clean and defrost your refrigerator at least a day before the move.
  • Take care of pets and plants: Ensure safe transport for your pets and plants. You might want to ask friends or relatives to look after them on moving day.
  • Plan the moving day: Coordinate logistics with your movers, including timing, parking, and potential access issues at both your old and new locations.
We care about keeping your belongings safe and use thick premium protective blankets, high-quality wrap, and tape when you move! For those who want even more assurance, we also sell boxes, bubble wrap, and packing paper. Book our packing service today and trust the professionals to take care of your valuables!
Are there additional charges for commercial moving?
Are there additional charges
for commercial moving?
Are there additional charges for commercial moving?
Are there additional charges
for commercial moving?
No, there are no additional fees beyond the hourly rate. We aim for transparency in our services, so you can be sure there are no hidden charges.
Are packing materials included in the service price?
Are packing materials included in the service price?
No, there are no additional fees beyond the hourly rate. We aim for transparency in our services, so you can be sure there are no hidden charges.
We can help you pack your stuff. However, if you don’t have any packing materials, we offer a packing service. We sell bubble wrap, packing paper, and boxes. Check out another page on our site for more details about our packing service.
Can movers clean my home on moving day?
Can movers clean my home on moving day?
Can movers clean my home on moving day?
Can movers clean my home on moving day?
Yes, we can arrange to clean your house on the day you move. It’s convenient and saves you time! Just leave us a request, and we’ll discuss all the details.
Can the movers transport my pets?
Can the movers transport my pets?
Yes, we can arrange to clean your house on the day you move. It’s convenient and saves you time! Just leave us a request, and we’ll discuss all the details.
Unfortunately, we don’t provide pet transportation services. This is because safely transporting pets requires specialized conditions and experience. We recommend making arrangements in advance to ensure your furry friends are safe and comfortable during the move.
Is it possible to move during inclement weather?
Is it possible to move during inclement weather?
Is it possible to move during inclement weather?
Is it possible to move during inclement weather?
Moving in bad weather is not recommended because the safety of everyone involved should be a top priority. If the weather conditions are extreme, like heavy rain, snow, or ice, it’s better to postpone the move to ensure everyone’s safety, including your family and the moving team.
However, if moving in poor weather is unavoidable, it’s important to be well-prepared. Make sure all pathways are clear and safe. Use protective coverings like tarps or plastic covers to keep your belongings dry. Also, keep in touch with the moving company, as professional movers can offer solutions for safely moving in challenging weather.
Be prepared for possible delays in loading, unloading, and transportation due to bad weather. Plan your schedule with these delays in mind. Finally, check your moving insurance to ensure it includes coverage for weather-related damage, which will give you extra peace of mind during the move.
Can I cut moving costs with help from family or friends?
Can I reduce moving costs by getting help from family or friends?
Moving in bad weather is not recommended because the safety of everyone involved should be a top priority. If the weather conditions are extreme, like heavy rain, snow, or ice, it’s better to postpone the move to ensure everyone’s safety, including your family and the moving team.
However, if moving in poor weather is unavoidable, it’s important to be well-prepared. Make sure all pathways are clear and safe. Use protective coverings like tarps or plastic covers to keep your belongings dry. Also, keep in touch with the moving company, as professional movers can offer solutions for safely moving in challenging weather.
Be prepared for possible delays in loading, unloading, and transportation due to bad weather. Plan your schedule with these delays in mind. Finally, check your moving insurance to ensure it includes coverage for weather-related damage, which will give you extra peace of mind during the move.
Absolutely! Getting help from friends or family can really cut down your moving costs. If you want to learn more about our rates, just leave us a request and we’ll go over everything!
Can the movers dispose of trash on moving day?
Can the movers dispose of trash on moving day?
Yes, we can offer waste disposal services on your moving day.

Commercial moving

Do you offer same-day commercial moving?
Do you offer same-day commercial moving?
Do you offer same-day commercial moving?
Do you offer same-day commercial moving?
Yes, we offer same-day moving services. It’s convenient for those who need a quick solution. Reach out to us to discuss the details! Leave a request
How far in advance do I need to book commercial moving?
How far in advance do I need to book commercial moving?
Yes, we offer same-day moving services. It’s convenient for those who need a quick solution. Reach out to us to discuss the details! Leave a request
We recommend booking your move at least 8 months in advance of your planned date. This will give us the chance to carefully plan all the details and take your preferences into account. Don’t delay, apply today so we can help you organize the perfect move! Leave a request
What should I do to prepare for the move?
What should I do to prepare for the move?
What should I do to prepare for the move?
What should I do to prepare for the move?
Preparing for a move might seem like a daunting task, but by following these simple steps, you can make the process more organized:

  • Inventory and Sorting: Assess all your office equipment, furniture, and documents. Decide what needs to be moved, what can be sold, or disposed of. This will simplify the packing process and optimize space in the new office.
  • Packing Materials Preparation: Buy the necessary materials ahead of time, such as boxes of various sizes, bubble wrap for protecting equipment, markers for labeling, and tape. Pack documents and sensitive equipment with extra care.
  • Box Labeling: Clearly label the contents of each box and the department it belongs to. This will speed up the unpacking and organizing process in the new office.
  • Plan Packing in Advance: Start packing non-essential items well in advance, leaving items you will need until the move for last.
  • Communication with Employees and Clients: Notify all employees and clients about the upcoming move, update contact information and address in business documents, on the website, and on social media.
  • Move Logistics: Coordinate the details of the move with the transport company, discuss timing, routes, and logistical details such as parking and building access.
  • Equipment Preparation: Before moving, disconnect and pack all office equipment according to the manufacturer’s instructions. Ensure that the equipment is protected and ready for transport.
  • Planning for the First Days Post-Move: Prepare a work plan for the first days after the move to minimize downtime and quickly restore office functionality.
How do you ensure careful handling of items?
How do you ensure careful handling of items?
Preparing for a move might seem like a daunting task, but by following these simple steps, you can make the process more organized:

  • Inventory and Sorting: Assess all your office equipment, furniture, and documents. Decide what needs to be moved, what can be sold, or disposed of. This will simplify the packing process and optimize space in the new office.
  • Packing Materials Preparation: Buy the necessary materials ahead of time, such as boxes of various sizes, bubble wrap for protecting equipment, markers for labeling, and tape. Pack documents and sensitive equipment with extra care.
  • Box Labeling: Clearly label the contents of each box and the department it belongs to. This will speed up the unpacking and organizing process in the new office.
  • Plan Packing in Advance: Start packing non-essential items well in advance, leaving items you will need until the move for last.
  • Communication with Employees and Clients: Notify all employees and clients about the upcoming move, update contact information and address in business documents, on the website, and on social media.
  • Move Logistics: Coordinate the details of the move with the transport company, discuss timing, routes, and logistical details such as parking and building access.
  • Equipment Preparation: Before moving, disconnect and pack all office equipment according to the manufacturer’s instructions. Ensure that the equipment is protected and ready for transport.
  • Planning for the First Days Post-Move: Prepare a work plan for the first days after the move to minimize downtime and quickly restore office functionality.
We care about keeping your belongings safe and use thick premium protective blankets, high-quality wrap, and tape when you move! For those who want even more assurance, we also sell boxes, bubble wrap, and packing paper. Book our packing service today and trust the professionals to take care of your valuables!
Are there additional charges beyond the hourly rate?
Do you offer same-day commercial moving?
Are there additional charges beyond the hourly rate?
Are there additional charges beyond the hourly rate?
No, there are no additional fees beyond the hourly rate. We aim for transparency in our services, so you can be sure there are no hidden charges.
Are packing supplies included in your service?
Are packing supplies included in your service?
No, there are no additional fees beyond the hourly rate. We aim for transparency in our services, so you can be sure there are no hidden charges.
We can assist you with packing your items. However, if you don’t have packing materials, we offer a packing service. We sell bubble wrap, packing paper, and boxes. Visit another page on our website to learn more about our packing services.
Is it possible to move during inclement weather?
Do you offer same-day commercial moving?
Is it possible to move during inclement weather?
Is it possible to move during inclement weather?
Moving in bad weather is not recommended because the safety of everyone involved should be a top priority. If the weather conditions are extreme, like heavy rain, snow, or ice, it’s better to postpone the move to ensure everyone’s safety. However, if moving in poor weather is unavoidable, it’s important to be well-prepared. Make sure all pathways are clear and safe. Use protective coverings like tarps or plastic covers to keep your belongings dry. Also, keep in touch with the moving company, as professional movers can offer solutions for safely moving in challenging weather. Be prepared for possible delays in loading, unloading, and transportation due to bad weather. Plan your schedule with these delays in mind. Finally, check your moving insurance to ensure it includes coverage for weather-related damage, which will give you extra peace of mind during the move.
Can movers clean my office on moving day?
Can movers clean my office on moving day?
Moving in bad weather is not recommended because the safety of everyone involved should be a top priority. If the weather conditions are extreme, like heavy rain, snow, or ice, it’s better to postpone the move to ensure everyone’s safety. However, if moving in poor weather is unavoidable, it’s important to be well-prepared. Make sure all pathways are clear and safe. Use protective coverings like tarps or plastic covers to keep your belongings dry. Also, keep in touch with the moving company, as professional movers can offer solutions for safely moving in challenging weather. Be prepared for possible delays in loading, unloading, and transportation due to bad weather. Plan your schedule with these delays in mind. Finally, check your moving insurance to ensure it includes coverage for weather-related damage, which will give you extra peace of mind during the move.
Yes, we can arrange to clean your office on moving day. It’s convenient and saves you time! Just submit a request, and we’ll discuss everything.
Can you assist with setting up our new office space?
Can you assist with setting up our new office space?
Yes, we can help with setting up your new office.

Junk removal

Do you offer same-day junk removal?
Do you offer same-day junk removal?
Do you offer same-day junk removal?
Do you offer same-day junk removal?
Yes, we offer same-day trash removal services. This is convenient for those who need a quick solution. Contact us to discuss the details!
How far in advance do I need to book junk removal?
How far in advance do I need to book junk removal?
Yes, we offer same-day trash removal services. This is convenient for those who need a quick solution. Contact us to discuss the details!
You can schedule trash removal from one day up to three months in advance. This helps us plan the service better.
What do you do with the junk after removal?
What do you do with the junk after removal?
What do you do with the junk after removal?
What do you do with the junk after removal?
After hauling away the trash, we carefully sort it and send it for recycling. Materials suitable for reuse are sent to the appropriate recycling facilities. Additionally, items that can still be useful are donated to charity.
What should I do to prepare for the junk removal service?
What should I do to prepare for the junk removal service?
After hauling away the trash, we carefully sort it and send it for recycling. Materials suitable for reuse are sent to the appropriate recycling facilities. Additionally, items that can still be useful are donated to charity.
To prepare for trash removal, make sure all items are ready to be taken away. It’s best to move the trash outside your house, or if it’s already outside, bring it to the curb. If you need help preparing, we’re always here to assist.
What items can you remove?
What items can you remove?
What items can you remove?
What items can you remove?
We offer removal services for a wide range of items including household appliances, home goods, electronics, furniture, sports equipment, mattresses, pianos, tires and rubber products, office supplies, recreational and entertainment goods, toys, TVs, refrigerators, and freezers, as well as construction and renovation materials.
Are there any items you won’t take?
Are there any items you won’t take?
We offer removal services for a wide range of items including household appliances, home goods, electronics, furniture, sports equipment, mattresses, pianos, tires and rubber products, office supplies, recreational and entertainment goods, toys, TVs, refrigerators, and freezers, as well as construction and renovation materials.
We do not remove hazardous materials or yard waste.

Labor only

Do you offer same-day labor only?
Do you offer same-day labor only?
Do you offer same-day labor only?
Do you offer same-day labor only?
Yes, we offer same-day labor-only services. This is convenient for those who need a quick solution. Contact us to discuss the details!
How far in advance do I need to book labor only service?
How far in advance do I need to book labor only service?
Yes, we offer same-day labor-only services. This is convenient for those who need a quick solution. Contact us to discuss the details!
You can schedule trash removal anytime from 1 day to 3 months in advance. This helps us plan the service more effectively.
Are there extra fees for labor-only services like furniture assembly?
Are there extra fees for labor-only services like furniture assembly?
Are there extra fees for labor-only services like furniture assembly?
Are there extra fees for labor-only services like furniture assembly?
No, there are no additional charges for services like furniture assembly. You pay strictly by the hour, with no hidden fees or extra payments.
How can you ensure extra care for my valuables during labor?
How can you ensure extra care
for my valuables during labor?
No, there are no additional charges for services like furniture assembly. You pay strictly by the hour, with no hidden fees or extra payments.
We care about the safety of your belongings and can bring thick premium protective blankets, high-quality film, and tape if needed! For those who want even more assurance, we sell boxes, bubble wrap, and packing paper. Order our packing service today and entrust the care of your valuables to professionals!

Packing service

Do you offer same-day packing services?
Do you offer same-day packing services?
Do you offer same-day packing services?
Do you offer same-day packing services?
Yes, we offer same-day packing services. This is perfect for those who need a quick solution. Contact us to discuss the details!
How much notice do you need for scheduling a packing service?
How much notice do you need
for scheduling a packing service?
Yes, we offer same-day packing services. This is perfect for those who need a quick solution. Contact us to discuss the details!
You can book our packing service for a period from 1 day to 3 months. This allows us to plan everything more effectively.
Will these three types of packing be enough to pack my fragile items?
Will these three types of packing
be enough to pack my fragile items?
Will these three types of packing be enough to pack my fragile items?
Will these three types of packing
be enough to pack my fragile items?
Yes, bubble wrap, packing paper, and boxes are enough to keep your fragile items safe. We use high-quality materials to ensure that your belongings stay intact during transport.
Do you offer unpacking services as well?
Do you offer unpacking services as well?
Yes, bubble wrap, packing paper, and boxes are enough to keep your fragile items safe. We use high-quality materials to ensure that your belongings stay intact during transport.
Yes, we offer unpacking services. Place your order on our website right now! Our team will take care of neatly unpacking your items and placing them where they belong.
How do I determine how much packing material I need?
How do I determine how much packing material I need?
How do I determine how much packing material I need?
How do I determine how much packing material I need?
To determine how much packing material you need for your move, it’s important to consider the quantity, size, and type of your items. Start by making a list of everything you plan to transport. Pay special attention to fragile and large items as they require extra protection. For packing small items and clothing, standard cardboard boxes will do the job. Fragile items such as dishes and electronics should be packed in boxes using bubble wrap or other cushioning materials. Large furniture and electronics should be wrapped in stretch film for additional protection. We also recommend buying a bit more materials than you’ve estimated to avoid running short during the packing process.
Is there a minimum order quantity for packing materials?
Is there a minimum order quantity for packing materials?
To determine how much packing material you need for your move, it’s important to consider the quantity, size, and type of your items. Start by making a list of everything you plan to transport. Pay special attention to fragile and large items as they require extra protection. For packing small items and clothing, standard cardboard boxes will do the job. Fragile items such as dishes and electronics should be packed in boxes using bubble wrap or other cushioning materials. Large furniture and electronics should be wrapped in stretch film for additional protection. We also recommend buying a bit more materials than you’ve estimated to avoid running short during the packing process.
No, we don't have a minimum order quantity for packing materials.

General questions

What are the payment options available for your services?
What are the payment options available for your services?
Do you offer same-day packing services?
Do you offer same-day packing services?
We offer a variety of convenient payment methods for our services, so you can choose the one that best suits you:
  • Credit or debit cards: A 3.5% processing fee is added when paying with a credit or debit card.
  • Cash: If you prefer to pay in cash, we offer a 5% discount.
  • Venmo: Paying through Venmo does not incur any additional fees.
  • Zelle: Similarly, there are no extra charges when paying via Zelle. Choose the payment method that works best for you.
What happens if something gets damaged?
What happens if something gets damaged?
We offer a variety of convenient payment methods for our services, so you can choose the one that best suits you:
  • Credit or debit cards: A 3.5% processing fee is added when paying with a credit or debit card.
  • Cash: If you prefer to pay in cash, we offer a 5% discount.
  • Venmo: Paying through Venmo does not incur any additional fees.
  • Zelle: Similarly, there are no extra charges when paying via Zelle. Choose the payment method that works best for you.
If your items were damaged during the move, please follow these steps:

  1. Report the damage immediately. Notify our company of any damages as soon as possible, ideally within a week after the move is completed. This is crucial for us to begin addressing the issue promptly.
  2. Document the damage. Take detailed photos of the damaged items and make a list of the affected belongings.
Can you provide recommendations for a smooth move?
Can you provide recommendations for a smooth move?
Can you provide recommendations for a smooth move?
Can you provide recommendations
for a smooth move?
Sure! Here’s a list of tips to make your move as smooth and organized as possible:
  • Start preparing early: Create a packing checklist well in advance. Decide what you’ll take with you and what you’ll give away or throw out. This will reduce stress and simplify the packing process.
  • Invest in quality packing materials: Stock up on sturdy cardboard boxes, bubble wrap, packing tape, and markers for labeling. Durable materials are crucial for heavy or fragile items to ensure their safety during the move.
  • Label boxes and organize items: Group items by category (kitchen, bedroom, bathroom) and clearly label each box. This will make unpacking easier and help you quickly find what you need. Mark boxes containing fragile items for extra caution.
  • Plan transportation in advance: If you’re hiring movers, book them early to secure your desired date. Choose a company experienced in moves like yours and ensure they offer insurance for your belongings.
  • Choose the right moving day: Pick a day that works best for you, preferably a weekday to avoid traffic. Prepare all necessary documents, keys to the new place, and ensure the moving team has clear access to your home.
  • Pack essentials for the first few days: Set aside a separate box with essentials like clothes, toiletries, chargers, and some snacks. This will save you from having to dig through multiple boxes to find what you need right away.
  • Inspect your old place before leaving: Do a final check to make sure nothing is left behind. Check closets, cabinets, and drawers. Leave the space clean and tidy for the next occupants.
  • Stay flexible and keep calm: Moving can be stressful, but good planning minimizes hassles. If things don’t go as planned, stay calm—most issues can be resolved with patience and flexibility.
These tips are helpful whether you’re organizing the move yourself or using a professional moving company.
How does the cancellation and rescheduling policy work?
How does the cancellation
and rescheduling policy work?
Sure! Here’s a list of tips to make your move as smooth and organized as possible:
  • Start preparing early: Create a packing checklist well in advance. Decide what you’ll take with you and what you’ll give away or throw out. This will reduce stress and simplify the packing process.
  • Invest in quality packing materials: Stock up on sturdy cardboard boxes, bubble wrap, packing tape, and markers for labeling. Durable materials are crucial for heavy or fragile items to ensure their safety during the move.
  • Label boxes and organize items: Group items by category (kitchen, bedroom, bathroom) and clearly label each box. This will make unpacking easier and help you quickly find what you need. Mark boxes containing fragile items for extra caution.
  • Plan transportation in advance: If you’re hiring movers, book them early to secure your desired date. Choose a company experienced in moves like yours and ensure they offer insurance for your belongings.
  • Choose the right moving day: Pick a day that works best for you, preferably a weekday to avoid traffic. Prepare all necessary documents, keys to the new place, and ensure the moving team has clear access to your home.
  • Pack essentials for the first few days: Set aside a separate box with essentials like clothes, toiletries, chargers, and some snacks. This will save you from having to dig through multiple boxes to find what you need right away.
  • Inspect your old place before leaving: Do a final check to make sure nothing is left behind. Check closets, cabinets, and drawers. Leave the space clean and tidy for the next occupants.
  • Stay flexible and keep calm: Moving can be stressful, but good planning minimizes hassles. If things don’t go as planned, stay calm—most issues can be resolved with patience and flexibility.
These tips are helpful whether you’re organizing the move yourself or using a professional moving company.
We require a $ 50 deposit. If you cancel or reschedule your booking 72 hours or more before the scheduled date, the deposit is fully refunded. You can reschedule for free if it’s done 72 to 24 hours beforehand. However, if you decide to cancel after rescheduling, the deposit is non-refundable. If rescheduling occurs less than 24 hours before the move, the deposit will not be returned either.
Do you offer services only for in-state moving?
Do you offer services only
for in-state moving?
Do you offer services only for in-state moving?
Do you offer services only for in-state moving?
Yes, we work only in-state.
Do you require a deposit for services?
Do you require a deposit
for services?
Yes, we work only in-state.
Yes, a $ 50 deposit is required to book our services. This helps us secure your reservation and prepare all the necessary resources for your move.
We’ll contact you within a day to assist with any questions you have.
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